U.S. PRODUCTS05-10015-P COMMERCIAL EQUIPMENT

U.S. Products Neptune 500H Dual-Cord Heated Carpet Extractor 15 Gal 50-500 PSI Package with Trident 13 in Wand and 15 ft Hose Set 05-10015-P

$4,074.00USD

FREIGHTFree freight on orders $500+ to the lower 48, included at checkout. How it works →

Request a quote Ask about POs, net terms, fleet and volume needs

DELIVERED RIGHT · INCLUDED

Freight, lower 48: Included $295 value
Damaged in transit: We file the claim
U.S. Products warranty: We open the claim PDF
Lower price from a US seller: We match it

Need help choosing the right machine? Talk to a Janitori equipment specialist — we’ll match the machine to your floors, square footage and budget.

CALL A PRO1-866-989-7489

Available 24/7

SHIPS WITHIN THE USUS warehouse to your door. No customs, no duties.
DISTRIBUTOR SINCE 1994The equipment arm of ERE Inc.
FREE FREIGHTOrders $500+, lower 48 — included at checkout
EQUIPMENT SUPPORTCall 1-866-989-7489, 24/7

JANITORI · EQUIPMENT DIVISION FIELD MANUAL · 05-10015-P

Product description

The Neptune 500 is built to tackle any challenge, offering adjustable pressure from 50 to 500 PSI to handle everything from delicate upholstery to high traffic commercial carpets. This professional grade heated extractor features dual 3 stage motors, delivering the fast response and reliable performance required for the most demanding environments. Despite its power, it remains lightweight and easy to use, allowing you to maintain maximum efficiency throughout the day. This listing is the package that includes the Trident 13 in Wand and 15 ft Hose Set. Backed by U.S. Products' 10-year limited housing, 2-year major components and 90-day limited wear parts warranty.

185 in water lift and 107 CFM airflow: Dual 5.7 3-stage motors 185" lift, 107 CFM
Pump: 50-500 PSI adjustable
1750 W in-line heater for hot-water extraction
15-gallon solution tank and 15-gallon recovery tank
Dual cord 25' 12/3; 15 amp per cord
Built in the USA; 10-year limited housing warranty

In the box

Trident 13" wand
15 ft hose set

As listed by U.S. Products.

Field demonstration

MANUFACTURER DEMONSTRATION · U.S. PRODUCTS

Quick overview

15 gal Solution Tank
15 gal Recovery Tank
50-500 psi Pump Pressure
185 in Water Lift
107 CFM Airflow
1750 W Heater

CLEANING PRODUCTS

Janitori cleaning products are made in Canada. Confirm product compatibility with this machine before use.

Low-foam requirement (READ FIRST)A carpet extractor pulls used solution back through the vacuum motor. Only LOW-FOAM carpet-extraction chemistry may be used — foam builds in the 15 Gallon recovery tank, gets pulled into the vac motor and destroys water lift.
Low-foam carpet-extraction detergent (primary)The everyday deep-clean chemistry for offices, hotels, schools and restoration work. Meter at label dilution into the 15 Gallon solution tank. Pump runs to 50-500 psi — follow the dilution for the pressure you are running.
Pre-spray / traffic-lane cleanerPre-spray heavy soil and traffic lanes, let it dwell, then extract. Releases soil faster and cuts the number of passes, which matters more than raw machine power on heavily soiled carpet.
Heat pairingThis unit heats solution (1750 W), which raises detergent activity on greasy and oily soils. Use only low-foam, heat-stable extraction chemistry.
Defoamer (protects the vac motor)Keep a defoamer on hand and dose the recovery tank the moment foam appears. A vacuum motor killed by foam costs far more than the defoamer.
Carpet protector (finishing pass)Applied as a separate pass after extraction to extend soil resistance between cleans.
Janitori cleaning productsJanitori cleaning products are made in Canada. Confirm compatibility with this machine and the carpet fibre before use, and follow the label dilution.

Need help choosing?

Talk to our equipment desk about floor type, square footage, pads and cleaning-product compatibility.

1-866-989-7489 Available 24/7 Request a commercial quote →

Complete your setup

This machine runs on Janitori commercial-grade chemistry — machine and solution from one supplier, one reorder. Stock the essentials with your unit.

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Browse the full Janitori chemistry line →

Replacement parts & consumables

Wear parts and consumables matched to this machine. Stock them with the unit; reorder by part number.

05-10024-003 U.S. Products Trident 13 in Extractor Wand (05-10024-003) $397.00

41-00507 U.S. Products 15 ft Vacuum and Solution Hose Set (41-00507) $244.00

Why buy from Janitori

A DISTRIBUTOR SINCE 1994Janitori is the equipment arm of ERE Inc., an industrial distributor established in 1994.

WE FILE THE FREIGHT CLAIMArrives damaged? Write it on the delivery receipt and call us. We file the claim with the carrier, not you.

WARRANTY CLAIMS START WITH USContact us first. We open the claim with the manufacturer, coordinate parts or service, and stay on it until it is resolved.

FREE FREIGHTIncluded at checkout on orders $500+ to the lower 48. $19.95 flat under $500.

MACHINE + CHEMISTRY, ONE SUPPLIERBuy the machine and the Canadian-made cleaning products it runs on from the same supplier. Equipment origin varies by manufacturer.

PRICE MATCH ON MACHINESSame model advertised for less by another US seller? Send us the listing before you order and we match it. Terms.

Janitori is located in Canada and sells commercial equipment to customers in the USA. More on how we operate →

Commercial & fleet orders

Gyms, schools, facilities, property managers, government. Tell us your purchasing process, quantity and timeline. Ask about PO or net-terms eligibility; approval is not guaranteed.

Get a commercial quote Wholesale program →

Questions, answered

What training is required to run this machine?

Follow the manufacturer operator manual and your workplace's required training and safety procedures before use.

How does freight delivery actually work?

You get tracking and carrier details by email when it leaves the warehouse. A machine that travels on a pallet is delivered by appointment: the carrier phones to book a window. Freight is free on orders $500+ to the lower 48. Full guide: how freight delivery works.

What happens if it arrives damaged?

Write the damage on the delivery receipt and photograph it before the driver leaves, then call us the same day. We file the claim with the carrier, not you.

What warranty does it carry?

The warranty the manufacturer publishes for this model: 10-year limited housing; 2-year major components; 90-day limited wear parts. For a claim, contact us first. We open it with the manufacturer, coordinate parts or service, and stay on it until it is resolved.

Can I return it?

Call us within 30 days of delivery if the machine is not right for your facility and we arrange the return with the manufacturer. It must be unused or in like-new condition with its original packaging. Return freight is paid by the customer, and some manufacturers apply a restocking fee, which we pass through at cost. Full terms.

Will you match a lower price?

Yes, on machines. Send us the listing before you order and we match the same model advertised for less by another US seller. Price match terms.

Can my organization pay by purchase order?

Yes. Purchase orders are accepted, and net terms are reviewed case by case for approved commercial accounts. Use the commercial quote form to tell us your billing process.

Which pads and cleaning products should I use?

Use only verified product references and the manufacturer's compatibility requirements. Contact the equipment desk with your floor type and application before substituting a product.

Product specifications

Vacuum: Dual 5.7 3-stage motors 185" lift, 107 CFM
Heater: 1750 W
Pump: 50-500 PSI adjustable
Solution Tank: 15 Gallon
Recovery Tank: 15 Gallon
Vacuum Shut-Off: Ball float
Wheels: 4" front 12" rear non-marking
Amp Draw: 15 amp per cord
Power Cord: Dual cord 25' 12/3
Weight: 132 lb
Dimensions: 32" L x 23" W x 33" H
Warranty: 10-year limited housing; 2-year major components; 90-day limited wear parts
Includes: Trident 13 in Wand and 15 ft Hose Set

Documents

D·01 U.S. Products Limited Warranty PDF ↧ D·02 Neptune 500H Owner's Manual PDF ↧ D·03 Neptune 500H Parts List PDF ↧ D·04 Neptune 500H Spec Sheet PDF ↧

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Price	$4,074.00	$4,099.00	$4,005.00	$3,795.00
Solution Tank gal	15	12	12	10
Recovery Tank gal	15	12.5	12.5	10
Pump Pressure	50-500 psi	50-500 psi	50-500 psi	50-500 psi
Water Lift in	185	137	100	180
Airflow cfm	107	107	200	107
Heater	1750 W	—	1750 W	1750 W
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