Can my organization request a purchase-order process?

Use the equipment quote form to describe the required purchasing process. Janitori will confirm what can be supported for the order.

U.S. PRODUCTS 05-10015 COMMERCIAL EQUIPMENT

U.S. Products Neptune 500H Dual-Cord Heated Carpet Extractor 15 Gal 50-500 PSI Machine Only 05-10015

$3,560.00USD

FREIGHTFree freight on orders $500+ to the lower 48, included at checkout. How it works →

Request a quote Ask about POs, net terms, fleet and volume needs

Need help choosing the right machine? Talk to a Janitori equipment specialist — we’ll match the machine to your floors, square footage and budget.

CALL A PRO1-866-989-7489

Available 24/7

US EQUIPMENT SALESSold to US customers by Janitori, based in Canada
DOCUMENTED DETAILSUse the specifications and documents published for this model
FREE FREIGHTOrders $500+, lower 48 — included at checkout
EQUIPMENT SUPPORTCall 1-866-989-7489, 24/7

JANITORI · EQUIPMENT DIVISION FIELD MANUAL · 05-10015

Product description

The Neptune 500 is built to tackle any challenge, offering adjustable pressure from 50 to 500 PSI to handle everything from delicate upholstery to high traffic commercial carpets. This professional grade heated extractor features dual 3 stage motors, delivering the fast response and reliable performance required for the most demanding environments. Despite its power, it remains lightweight and easy to use, allowing you to maintain maximum efficiency throughout the day. This listing is the machine only; wand and hose are sold separately. Backed by U.S. Products' 10-year limited housing, 2-year major components and 90-day limited wear parts warranty.

185 in water lift and 107 CFM airflow: Dual 5.7 3-stage motors 185" lift, 107 CFM
Pump: 50-500 PSI adjustable
1750 W in-line heater for hot-water extraction
15-gallon solution tank and 15-gallon recovery tank
Dual cord 25' 12/3; 15 amp per cord
Built in the USA; 10-year limited housing warranty

Receiving — do not sign clean

Weight132 lbDimensions32" L x 23" W x 33" H

Count the pieces against the bill of lading before the driver leaves. A machine, its batteries and its accessories can ship as separate items.
Walk the pallet. Check the shrink-wrap, the crate corners and the machine itself — forks go through crates more often than anyone admits.
Photograph any damage before you sign. Once the driver has your signature the photographs are worth much less.
Write the damage on the delivery receipt. A clean signature on a damaged pallet is what makes a freight claim hard. Then call 1-866-989-7489 the same day.

Full guide: how freight delivery works →

Field demonstration

MANUFACTURER DEMONSTRATION · U.S. PRODUCTS

Quick overview

15 gal Solution Tank
15 gal Recovery Tank
50-500 psi Pump Pressure
185 in Water Lift
107 CFM Airflow
1750 W Heater

CLEANING PRODUCTS

Janitori cleaning products are made in Canada. Confirm product compatibility with this machine before use.

Low-foam requirement (READ FIRST)A carpet extractor pulls used solution back through the vacuum motor. Only LOW-FOAM carpet-extraction chemistry may be used — foam builds in the 15 Gallon recovery tank, gets pulled into the vac motor and destroys water lift.
Low-foam carpet-extraction detergent (primary)The everyday deep-clean chemistry for offices, hotels, schools and restoration work. Meter at label dilution into the 15 Gallon solution tank. Pump runs to 50-500 psi — follow the dilution for the pressure you are running.
Pre-spray / traffic-lane cleanerPre-spray heavy soil and traffic lanes, let it dwell, then extract. Releases soil faster and cuts the number of passes, which matters more than raw machine power on heavily soiled carpet.
Heat pairingThis unit heats solution (1750 W), which raises detergent activity on greasy and oily soils. Use only low-foam, heat-stable extraction chemistry.
Defoamer (protects the vac motor)Keep a defoamer on hand and dose the recovery tank the moment foam appears. A vacuum motor killed by foam costs far more than the defoamer.
Carpet protector (finishing pass)Applied as a separate pass after extraction to extend soil resistance between cleans.
Janitori cleaning productsJanitori cleaning products are made in Canada. Confirm compatibility with this machine and the carpet fibre before use, and follow the label dilution.

Need help choosing?

Talk to our equipment desk about floor type, square footage, pads and cleaning-product compatibility.

1-866-989-7489 Available 24/7 Request a commercial quote →

Complete your setup

This machine runs on Janitori commercial-grade chemistry — machine and solution from one supplier, one reorder. Stock the essentials with your unit.

Floor Cleaner JANITORI™ - No.61 $41.95

Degreaser JANITORI™ - No.71 $42.95

Degreaser MAX JANITORI™ - No.72 $47.95

All-Purpose Cleaner JANITORI™ – No.03 $31.95

iSHINE JANITORI™ - No.09 $19.95

Browse the full Janitori chemistry line →

Replacement parts & consumables

Wear parts and consumables matched to this machine. Stock them with the unit; reorder by part number.

05-10024-003 U.S. Products Trident 13 in Extractor Wand (05-10024-003) $397.00

41-00507 U.S. Products 15 ft Vacuum and Solution Hose Set (41-00507) $244.00

Why buy from Janitori

CANADA-BASED BUSINESSJanitori is located in Canada and sells commercial equipment to customers in the USA.

MODEL DOCUMENTATIONReview the published specifications and documents for the exact machine before ordering.

CANADIAN CLEANING PRODUCTSJanitori cleaning products are made in Canada. Equipment origin varies by manufacturer.

FREE FREIGHTIncluded at checkout on orders $500+ to the lower 48. $19.95 flat under $500.

MACHINE + CHEMISTRY, ONE SUPPLIERBuy the machine and the Canadian-made cleaning products it runs on from the same supplier.

DIRECT EQUIPMENT DESKCall during published hours for help matching a machine to the application.

Commercial & fleet orders

Gyms, schools, facilities, property managers, government. Tell us your purchasing process, quantity and timeline. Ask about PO or net-terms eligibility; approval is not guaranteed.

Get a commercial quote Wholesale program →

Questions, answered

What training is required to run this machine?

Follow the manufacturer operator manual and your workplace's required training and safety procedures before use.

How does freight delivery actually work?

Delivery method and services depend on the order and destination. Confirm the shipment plan before ordering. Full guide: how freight delivery works.

What happens if it arrives damaged?

Note the damage on the delivery receipt, take photos, and contact us promptly so we can confirm the process applicable to that shipment.

Where can I find warranty information?

Use the warranty document published for this exact model, when present, and contact us with questions before ordering.

Can my organization request purchase-order terms?

Use the commercial quote form to describe your PO or net-terms process. We will confirm whether the requested process can be supported.

Which pads and cleaning products should I use?

Use only verified product references and the manufacturer's compatibility requirements. Contact the equipment desk with your floor type and application before substituting a product.

Product specifications

Vacuum: Dual 5.7 3-stage motors 185" lift, 107 CFM
Heater: 1750 W
Pump: 50-500 PSI adjustable
Solution Tank: 15 Gallon
Recovery Tank: 15 Gallon
Vacuum Shut-Off: Ball float
Wheels: 4" front 12" rear non-marking
Amp Draw: 15 amp per cord
Power Cord: Dual cord 25' 12/3
Weight: 132 lb
Dimensions: 32" L x 23" W x 33" H
Warranty: 10-year limited housing; 2-year major components; 90-day limited wear parts

Documents

D·01 U.S. Products Limited Warranty PDF ↧ D·02 Neptune 500H Owner's Manual PDF ↧ D·03 Neptune 500H Parts List PDF ↧ D·04 Neptune 500H Spec Sheet PDF ↧

Compare models in this line

Same manufacturer, same machine type — the three closest in price.

U.S. Products · Carpet Extractor	This machine Neptune Dual-Cord Heated	Cobra Max Single-Cord Non-Heated U.S. Products Cobra Max 500C Single-Cord Non-Heated Carpet Extractor 10 Gal 50-500 PSI Package with Sharp Shooter 13 in Wand and 25 ft Hose Set 05-10009-CP	Pegasus Pro DV-DC Dual-Cord U.S. Products Pegasus Pro 500C DV-DC Dual-Cord Non-Heated Carpet Extractor 12.5 Gal 50-500 PSI Machine Only 05-10038	Neptune Dual-Cord Heated U.S. Products Neptune 220H Dual-Cord Heated Carpet Extractor 15 Gal 220 PSI Package with Trident 13 in Wand and 15 ft Hose Set 05-10014-P
Price	$3,560.00	$3,520.00	$3,477.00	$3,462.00
Solution Tank gal	15	10	12	15
Recovery Tank gal	15	10	12.5	15
Pump Pressure	50-500 psi	50-500 psi	50-500 psi	220 psi
Water Lift in	185	180	100	145
Airflow cfm	107	107	200	97
Heater	1750 W	—	—	1750 W
Links	You are viewing this one	View model U.S. Products Cobra Max 500C Single-Cord Non-Heated Carpet Extractor 10 Gal 50-500 PSI Package with Sharp Shooter 13 in Wand and 25 ft Hose Set 05-10009-CP	View model U.S. Products Pegasus Pro 500C DV-DC Dual-Cord Non-Heated Carpet Extractor 12.5 Gal 50-500 PSI Machine Only 05-10038	View model U.S. Products Neptune 220H Dual-Cord Heated Carpet Extractor 15 Gal 220 PSI Package with Trident 13 in Wand and 15 ft Hose Set 05-10014-P